The Process

This same-day mediation service is  based on a proven seven-stage  model.  Its approach is facilitative and its outcomes can be transformative.    

The model offers a safe supportive listening space and makes use of a simple code of conduct  to help keep the conversation moving forward.   

My role as the mediator is to remind all parties wherever necessary of the “house rules.”  These allow  shared, sustainable agreements to emerge,  including a “fall back” clause that will address what to do if tensions should recur.   In addition, there is the option of a follow- up review after a period of weeks.

The Initial Meeting

We will meet separately first, usually on the morning of the mediation.  

Our individual meetings are confidential and last about 75 minutes.  

This gives me a chance to hear your own experience of the situation in a private, informal, neutral setting.     

I can help you consider what needs to happen and what each person needs from the others concerned.

After the initial meetings, if everyone agrees to go ahead, I will set up a joint meeting typically on the afternoon of the mediation day.      

 Where a such a meeting could be difficult for either party it may be possible to  continue mediation by “shuttling” between separate rooms unless and until there is a readiness to meet. 

 The Joint Meeting

The joint meeting gets  everyone together.  It allows for a comprehensive airing of views.  

 Those involved have a chance to speak directly to one another.     

In  this  session  the hope is to move discussion on  from  difficulties past and present  to consider what it would take for  things to change for the better.  

Sometimes in order to support the process  it may be necessary to pause the joint meeting and consult with  each  person “one to one.”   

I  will provide equal time for this  before resuming the  joint meeting.       

Duration

The joint meeting is expected  to last at least a couple of hours but in some circumstances may take longer.     

While we will aim to conclude matters on the  same  day,  if we run up against the clock., another session can be negotiated by agreement.        

Reaching a Mediation Agreement

 I will  seek to support all parties in distilling the outcome of the shared exchanges into  a non-binding and comprehensive joint action plan to improve relations.  

 Such a  plan would be  developed together in good faith.      

 I will copy out a final draft  of the plan for the  way forward and show it to all concerned for their approval.      

Follow up

After mediation I  will follow up the situation after an agreed period by contacting each party confidentially.  

I will usually do this  via email to check if the agreement is working and if any further input is needed.  

Peter Leanse  –  Now You’re Talking Mediation Service  –  Accredited Mediator  – Data Protection Policy

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